The short answer— I’m good at what I do, but I am not infallible. What you are paying for is my time and knowledge. Whatever decisions you make after a consultation are yours and yours alone.
The long answer in legalese—At the request of my underwriters I have included this page. They told me it was good to spell out as much as possible. If you think I have left something out please let me know and I will do the needful.
Use of the Website—By accessing the website, you warrant and represent to the website owner that you are legally entitled to do so and to make use of information made available via the website.
Method of Payment— We accept Visa, Master Card and money orders. To recognise the transaction on your credit card statement the billing descriptor will be "Shyamasundara Dasa." All transactions are in US $ dollars. Because ours are not computer generated readings but actually done by a live person (me) your jyotish service request is not handled automatically in real-time on the Internet like most Internet transactions you have experienced. Hence, you are not billed immediately. When it comes time to fulfill your request, then and only then, I do a Pre-Authorization of your card on a virtual terminal to make sure the funds are available and validate the credit card. Then, after the service has been performed and we have sent you your report either via an email or as a downloadable MP3 do I actually capture the funds that are then debited from your account and deposited into mine. Thus, you are only billed after the work has been completed.
Delivery—for Prasnas you will get an answer within five (5) days of my receiving the question. For all other readings your reading will be delivered within 14 days of a pre-authorization being made.
Shipping—is digital via e-mail (for prasna and other very short readings) or an MP3 download.
Refunds—I’m good at what I do, but I am not infallible. What you are paying for is my time and knowledge. Because we are not dealing in “tangible” items but rather in “services rendered” it is impossible to give a refund. However, we do offer a guarantee of satisfaction.
Cancellation—You can cancel at any time before I begin to do your reading, but once I start it is too late.
Legalities—Shyamasundara Dasa provides advice to the best of his ability. However, it is the responsibility of the client to make the final decision whether to follow it or not and any success or failure based on taking that advice is thus the responsibility of the client not Shyamasundara Dasa.
Complaints—if you have any problems or complaints please do contact us and we will work with you to resolve the issue to your satisfaction.
Security on this site—You submit your request for services on forms secured by Let's Encrypt and the credit cards are processed on a virtual terminal.
Trademarks—The trademarks, names, logos and service marks (collectively “trademarks”) displayed on this website are registered and unregistered trademarks of the website owner. Nothing contained on this website should be construed as granting any license or right to use any trademark without the prior written permission of the website owner.
External links—External links are provided for your convenience and edification, but they are beyond the control of the website owner and no representation is made as to their content. Use or reliance on any external links and the content thereon provided is at your own risk.
Warranties—The website owner makes no warranties, representations, statements or guarantees (whether express, implied in law or residual) regarding the website.
Disclaimer of liability—The website owner shall not be responsible for and disclaims all liability for any loss, liability, damage (whether direct, indirect or consequential), personal injury or expense of any nature whatsoever which may be suffered by you or any third party (including your company), as a result of or which may be attributable, directly or indirectly, to your access and use of the website, any information contained on the website, your or your company’s personal information or material and information transmitted over our system. In particular, neither the website owner nor any third party or data or content provider shall be liable in any way to you or to any other person, firm or corporation whatsoever for any loss, liability, damage (whether direct or consequential), personal injury or expense of any nature whatsoever arising from any delays, inaccuracies, errors in, or omission of any information or the transmission thereof, or for any actions taken in reliance thereon or occasioned thereby or by reason of non-performance or interruption, or termination thereof.
Conflict of terms—If there is a conflict or contradiction between the provisions of these website terms and conditions and any other relevant terms and conditions, policies or notices, the other relevant terms and conditions, policies or notices which relate specifically to a particular section or module of the website shall prevail in respect of your use of the relevant section or module of the website.
Severability—Any provision of any relevant terms and conditions, policies and notices, which is or becomes unenforceable in any jurisdiction, whether due to being void, invalidity, illegality, unlawfulness or for any reason whatever, shall, in such jurisdiction only and only to the extent that it is so unenforceable, be treated as void and the remaining provisions of any relevant terms and conditions, policies and notices shall remain in full force and effect.
Applicable laws (choice of venue and forum)—Use of this website shall in all respects be governed by the laws of the United Kingdom, regardless of the laws that might be applicable under principles of conflicts of law. The parties agree that the UK courts shall have exclusive jurisdiction over all controversies arising under this agreement and agree that venue is proper in those courts.